Choosing an insurer

Price matters, but so does paying claims. Compare insurers on the numbers they must publish.

Who settles claims

Share of claims settled in the quarter, by count. Top 15 insurers.

Complaints per 10,000 policies

Lower is better.

Before you buy

Four checks.

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Claims record

Higher settled share, lower rejected share.

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Solvency

At least 1.5ร— is the legal minimum. See each insurer profile.

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Read the wording

Exclusions, waiting periods, sub-limits.

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Check the seller

Brokers: directory.

If something goes wrong

Official routes, in order.

Sources: insurer public disclosures NL-37 and NL-45 (latest quarter); IRDAI; Council for Insurance Ombudsmen. Checked 2026-11-01.